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1. Google IT Support Professional Certificate (Coursera)<\/a><\/p>\n 2. Google IT Automation with Python Professional Certificate<\/a><\/p>\n 3. Free IT Help Desk Training and Tutorials (LinkedIn Learning \u2013 Lynda)<\/a><\/p>\n 4. Technical Support Fundamental (Coursera)<\/a><\/p>\n 5. IT Help Desk Course for Professionals (Udemy)<\/a><\/p>\n 6. IT Helpdesk Course : Start and Run a Successful IT Support Company (Udemy)<\/a><\/p>\n 7. Free IT Support Course: Fundamentals by Microsoft (edX)<\/a><\/p>\n 8. Help Desk Certificate: Networking Essentials by Microsoft (edX)<\/a><\/p>\n 30+ Global experts have compiled a list of the best courses, training programs and certifications for IT Support and Helpdesk to help you launch a career in this fast growing industry. These are updated monthly for 2020 and are suitable for beginners, intermediate learners as well as experts.\u00a0 The list includes both free and paid learning resources.<\/p>\n \u00a0<\/p>\n Available exclusively on Coursera, this Google certification will help students learn fundamental concepts of IT support like networking, operating systems, system administration<\/a>, troubleshooting and customer service, IT automation and network security<\/a>. This 64 hour long video lecture series is spread across multiple weeks and is open to everyone, regardless of your previous experience (technical or otherwise).<\/p>\n \u00a0<\/p>\n \u2013 Learn how the binary system works.<\/p>\n \u2013 Learn to assemble a computer<\/p>\n \u2013 Learn to install an OS on a computer.<\/p>\n \u00a0<\/p>\n \u2013 Demystify computer networks<\/p>\n \u2013 Learn all about TCP\/IP communications.<\/p>\n \u2013 Understand troubleshooting tools and techniques.<\/p>\n \u00a0<\/p>\n \u2013 Learn to navigate Linux and Windows<\/p>\n \u2013 configure disk partitions and filesystems.<\/p>\n \u2013 understand how system processes work and how to manage them.<\/p>\n \u00a0<\/p>\n \u2013 Learn best practices for choosing hardware and vendors.<\/p>\n \u2013 manage computers and users using the directory services<\/p>\n \u2013 Learn to backup your organization\u2019s data<\/p>\n \u00a0<\/p>\n \u2013 Learn the fundamentals of programming<\/p>\n \u2013 Use automation to perform system administration tasks.<\/p>\n \u00a0<\/p>\n \u2013 Learn encryption techniques<\/p>\n \u2013 Find out about various authentication systems and types.<\/p>\n \u00a0<\/p>\n Google IT Support Professional Certificate Cost<\/p>\n The Google IT Support Professional Certificate Cost will be\u00a0$49\/month and the course usually goes on for about eight to 12 months for the certification. You can also take up individual programs that are part of the course as mentioned above.<\/p>\n \u00a0<\/p>\n Participant Review \u2013 I can truly say that all the class that I have taken here is worth and I learned a lot. In the past, it was a matter of just going through the motions, but the way this course was run and the way the video presentation and materials were provided above and beyond just reading the book, made things clearer and easier for me to understand. I feel like I \u201cknow\u201d something with IT support. Thank you again.<\/p>\n<\/blockquote>\n Google IT Support Professional Certificate<\/p>\n Rating : 4.8 out of 5<\/p>\n You can\u00a0\u00a0Sign up Here<\/a><\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n Google IT Automation with Python is a 6-course certification program offered by Google on Coursera. You can complete the course in six months to master your Python coding skills, along with polishing your version control and problem-solving skills through the best practices illustrated in the course. It is a beginner-level course with flexible assignment deadlines that eases the task of learning. Once you complete the course, you can apply for a job in the top-most IT companies as an IT specialist or System Administrator. Anyone who wants to develop a career in the lucrative IT field can register and learn to develop the necessary skills and apply it in the IT industry.<\/p>\n \u00a0<\/p>\n Key USPs \u2013<\/p>\n \u2013 Learn and write Python scripts that can automate repetitive programming tasks<\/p>\n \u2013 Understand the usage of Git and GitHub to manage version controlling of your codes<\/p>\n \u2013 Take hold of the IT resources in physical as well as virtual systems in the organization<\/p>\n \u2013 Learn configuration management to monitor clusters in companies seamlessly<\/p>\n \u2013 Understand troubleshooting and debugging in programming to deliver optimized codes<\/p>\n \u00a0<\/p>\n Duration: 2 Months<\/p>\n Rating: 4.6 out of 5<\/p>\n You can Sign up Here<\/a><\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n Learn to address help-desk requests and run an IT help desk from. This IT help desk course will help you perform IT support, and solve problems promptly. Some of the courses included there are \u2013<\/p>\n \u2013 Help Desk Handbook for End Users: PC Basics, Hardware, Operating Systems, and Applications Preview by Scott Jernigan (2h 18m)<\/p>\n \u2013 IT Service Desk: Management Fundamentals Preview Course by Fancy Mills (2h 38m)<\/p>\n \u2013 macOS Sierra for IT Administrators Preview Course by Sean Colins (3h 18m)<\/p>\n \u2013 CompTIA A+ (220-901) Cert Prep: 5 Networking Preview Course by Mike M<\/p>\n eyers (5h 9m)<\/p>\n \u2013 Windows 10: Administration Preview Course by Martin Guidry (1h 58m)<\/p>\n \u2013 G Suite Administration Preview Course by Julio Appling (1h 44m)<\/p>\n \u00a0<\/p>\n Duration : Variable\u00a0<\/p>\n Rating : 4.6 out of 5<\/p>\n You can Sign up Here<\/a><\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n In this program, you will prepare for the role of an entry-level IT Support Specialist. Get introduced to the world of information technology and learn about the various components such as computer hardware, the Internet, computer software, troubleshooting, and customer service<\/a>. Understand what a technical interview might look like and get tips on how to prepare for one.<\/p>\n \u00a0<\/p>\n Key USPs-<\/p>\n \u2013 No prior experience is required to enroll in the certification.<\/p>\n \u2013 Assemble a computer from scratch and understand how a binary system and internet works and its impact in the modern world.<\/p>\n \u2013 Choose and install an operating system on a computer.<\/p>\n \u2013 Gain best practices and advice from the instructor.<\/p>\n \u2013 Learn how applications are created and how they work under the hood of a computer.<\/p>\n \u2013 Utilize common problem-solving methodologies and soft skills in an Information Technology setting.<\/p>\n \u2013 The flexible deadline allows you to learn as per your convenience.<\/p>\n \u00a0<\/p>\n Duration: 19 hours, 8 to 10 hours per week<\/p>\n Rating: 4.8 out of 5<\/p>\n You can Sign up Here<\/a>\u00a0\u00a0<\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n This course has been created by\u00a0Paul Hill and Omar Dabbas. Paul has over 9 years of experience in the IT industry, and actively works with the Federal Agencies in the United States for their network requirements. Omar\u00a0has a bachelor degree in Computer Science, and several certificates from Cisco (CCNA, CCNA-Voice, CCNA-Wireless, CCNP) & Microsoft (MCSA & MCP). Together this course will empower you to become an IT Help Desk professional.<\/p>\n \u00a0<\/p>\n Details of the IT Helpdesk course \u2013<\/p>\n \u2013 Learn how a computer works from both a hardware and software standpoint<\/p>\n \u2013\u00a0Learn about networking, DNS & DHCP<\/p>\n \u2013\u00a0Get extra tips and hints all through the course<\/p>\n \u2013 Ideal for fresh graduates who want to pursue a career in IT<\/p>\n \u2013 Learn about useful tools to help you in the job<\/p>\n \u2013 The cost so low, it is practically a free IT help desk training course<\/p>\n \u00a0<\/p>\n Duration : 2 hours<\/p>\n Rating : 4.4 out of 5<\/p>\n You can Sign up Here<\/a><\/p>\n \u00a0<\/p>\n Review :\u00a0Have been applying for many IT Help Desk jobs, and this course perfectly explains some of the essential daily tasks perfectly. This course gives me the confidence I need to go into a job interview and know what I\u2019m talking about! \u2013 Edmund Wright<\/p>\n<\/blockquote>\n \u00a0<\/p>\n \u00a0<\/p>\n Jonathan Edwards has worked in IT and technology since he was 17 years old! He started his career for a large UK bank and has worked for multiple technical departments globally ever since.\u00a0He\u2019s also a Microsoft Certified Professional since 2000 and is himself committed to changing and learning as times and technology evolves. This course by him is quite highly recommended by students and is quite a good fit for people wanting to learn how to run their IT support company.<\/p>\n \u00a0<\/p>\n Details of the course \u2013<\/p>\n \u2013 Learn the different IT support services that can be offered<\/p>\n \u2013\u00a0Know about the different cloud services<\/p>\n \u2013\u00a0Figure out different IT support pricing models so you can price your services better<\/p>\n \u2013\u00a0Learn to draft a professional proposal<\/p>\n \u00a0<\/p>\n Duration : 4 hours<\/p>\n Rating : 4.5 out of 5<\/p>\n You can Sign up Here<\/a><\/p>\n \u00a0<\/p>\n Review : Very straight to the point and concise. The instructor is very experienced. This is a beautiful course.Thanks Jonathan for this course and resources. I am getting right to it and starting my own IT support company.Although my location and country might be different with cost and pricing .I have no doubt this will be an added advantage<\/p>\n<\/blockquote>\n \u00a0<\/p>\n \u00a0<\/p>\n This Microsoft course is taught by\u00a0Tony Frink, Senior Content Development Manager, Microsoft; Mike Orlowicz, Business & Financial Consultant \/ IT Course Development & Delivery, Lawrence Associates LLC and Bernie Lawrence, CEO Lawrence Associates LL<\/p>\n This program will help you \u2013<\/p>\n \u2013 Understand the key responsibilities of a support executive<\/p>\n \u2013 Demystify customer behavior in correlation with customer behaviour<\/p>\n \u2013 Understand the basic stages of IT Support case management<\/p>\n \u00a0<\/p>\n Duration : 4 weeks, 3 to 4 hours per week<\/p>\n Rating : 4.5 out of 5<\/p>\n You can Sign up Here<\/a><\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n This Microsoft Course is taught by Martin Coetzer, Senior Content Developer, Learning eXperiences, Team Microsoft Corporation; Pam Glazier, Content Specialist, Microsoft; James Seymour, Principal Content Publishing Manager, Microsoft and Tony Frink, Senior Content Development Manager Microsoft. Also, check out our compilation of Best Microsoft Exchange Server Courses<\/a>.<\/p>\n In this course, you will \u2013<\/p>\n \u2013 Demystify networking topologies<\/p>\n \u2013 Learn all about LANs, WANs and the Internet<\/p>\n \u2013 Learn how wireless and wired networks work<\/p>\n \u2013 Learn about TCP\/IP Troubleshooting<\/p>\n \u00a0<\/p>\n Duration : 4 weeks, 2 to 3 hours per week<\/p>\n Rating : 4.4 out of 5<\/p>\n![\"IT](\"https:\/\/digitaldefynd.com\/wp-content\/uploads\/2018\/01\/IT-Support-Courses-Certifications-Training.jpg%20931w,%20https:\/\/digitaldefynd.com\/wp-content\/uploads\/2018\/01\/IT-Support-Courses-Certifications-Training-600x400.jpg%20600w,%20https:\/\/digitaldefynd.com\/wp-content\/uploads\/2018\/01\/IT-Support-Courses-Certifications-Training-300x200.jpg%20300w,%20https:\/\/digitaldefynd.com\/wp-content\/uploads\/2018\/01\/IT-Support-Courses-Certifications-Training-768x512.jpg%20768w,%20https:\/\/digitaldefynd.com\/wp-content\/uploads\/2018\/01\/IT-Support-Courses-Certifications-Training-272x182.jpg%20272w\")
<\/p>\n1. Google IT Support Professional Certificate (Coursera)<\/a><\/h3>\n
Courses that comprise the Program \u2013<\/h4>\n
1) Technical Support Fundamentals Course<\/h5>\n
2) The Bits and Bytes of Computer Networking Course<\/h5>\n
3)\u00a0Operating Systems and You: Becoming a Power User Course<\/h5>\n
4)\u00a0System Administration and IT Infrastructure Services Course<\/h5>\n
5)\u00a0IT Automation Course<\/h5>\n
6) IT Security Course<\/h5>\n
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2. Google IT Automation with Python Professional Certificate<\/a><\/h3>\n
3. Free IT Help Desk Training and Tutorials (LinkedIn Learning \u2013 Lynda)<\/a><\/h3>\n
4. Technical Support Fundamental (Coursera)<\/a><\/h3>\n
5. IT Help Desk Course for Professionals (Udemy)<\/a><\/h3>\n
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6. IT Helpdesk Course : Start and Run a Successful IT Support Company (Udemy)<\/a><\/h3>\n
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7. Free IT Support Course: Fundamentals by Microsoft (edX)<\/a>\u00a0<\/h3>\n
8. Help Desk Certificate: Networking Essentials by Microsoft (edX)<\/a><\/h3>\n