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Trying to find the right virtual phone system for your small business or startup? You\u2019ve come to the right place.<\/p>\n
We\u2019ve compiled a comprehensive list of the top cloud-based business phone system providers on the market. So, if you\u2019re looking for virtual PBX and auto attendant with great pricing, robust features, call quality, and outstanding customer support, we\u2019re confident you\u2019ll find a business phone service provider below that will meet your needs.<\/p>\n
Without further ado, here\u2019s the ultimate 2020 list of the best virtual phone systems for small business:<\/p>\n
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Company Description:\u00a0UniTel Voice is a cloud-based virtual phone system priced and designed for startups and small business owners. When it comes to affordability, features, call quality, ease-of-use, or customer support, UniTel Voice has you covered.<\/p>\n
With UniTel Voice, there\u2019s no hardware to maintain or software to download. You can manage all your cloud-based business phone system<\/a> features online and run your business from your existing phones (home, office, cell, landline, VoIP, or smartphone app).<\/p>\n UniTel Voice takes all the features and functionality<\/a> of other leading auto attendant phone systems<\/a> and simplifies it. So, whether you\u2019re a first-time entrepreneur, busy small business owner, or bootstrapped startup \u2013 UniTel Voice is a professional virtual PBX<\/a> you can easily set up and afford. No instruction manuals or technical knowledge needed.<\/p>\n You can even use the UniTel Voice mobile app to add your business phone number as a second line to your existing mobile phone, turning your personal smartphone into your office phone when you\u2019re on-the-go.<\/p>\n And unlike many other phone service providers, UniTel Voice\u2019s customer support is not outsourced to an overseas call center. It\u2019s 100% USA-based. It\u2019s always free. And there\u2019s always a real person ready to help.<\/p>\n Pricing:\u00a0UniTel Voice starts at just $9.99\/month<\/a> which includes 500 monthly minutes, unlimited greetings, extensions, voicemail and more.<\/p>\n Every plan is month-to-month. You\u2019re never locked into a long-term contract and you get a money-back guarantee, so you can try UniTel Voice risk-free for 30 days.<\/p>\n It\u2019s as straightforward as it sounds. If after 30 days you\u2019re not 100% satisfied, your money is refunded no questions asked.<\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n Company Description: Are you a small company that wants to look like a national company? Grasshopper is a virtual phone system at a reasonable price with a range of business phone system features.<\/p>\n Grasshopper makes it easy for companies to receive calls on the mobile devices they already own. Features included in Grasshopper\u2019s plans include extensions, call forwarding, voicemail-to-text \u2014 each without the need for investments in expensive hardware.\u00a0<\/p>\n Pricing: Grasshopper offers three plans. Their solo plan is $29 per month and offers one phone number with three extensions. The Partner plan is $49 per month and offers three numbers and six extensions. The Small Business plan is $89 and offers five numbers and unlimited extensions.<\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n Company Description: FreedomVoice\u2019s cloud-phone system service gives businesses includes a virtual auto attendant and a mobile app that you can use to track the usage of your business lines.<\/p>\n It\u2019s a professional phone system that is managed directly through your smartphone \u2014 meaning that you don\u2019t have to invest in expensive equipment. The company has served business both large and small throughout their history and have low-cost plans.<\/p>\n Pricing: FreedomVoice\u2019s plans are priced based on the number of minutes you\u2019ll need per month. Their plans start at 400 minutes monthly for $9.95 per month.<\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n Company Description: Do you need a business phone system that can do more? MyOperator is a VoIP company that offers business phone plans with a wide. Their Cloud PBX system allows businesses to distribute calls among their team members, ensuring scalability. Their plans also include toll-free numbers, virtual numbers, custom IVR, \u00a0call recording and in-depth call analytics so that companies can better analyze their call operations.<\/p>\n MyOperator includes Call Desk features, which allow for businesses to attend to all business calls without missing them. MyOperator\u2019s system doesn\u2019t require the installation of expensive hardware. Their software places its focus on giving companies a complete business phone solution for individual departments within their company. Their plans scale with the number of monthly minutes that the customer requires, but all plans offer unlimited extensions.<\/p>\n Pricing: MyOperator\u2019s plans are straightforward. They start at $10 per month for 200 minutes per month and go up to $200 per month for 100,000 minutes per month. Each plan also includes unlimited extensions, pro licenses, and a number of internal departments that the system can be used within.<\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n Company Description: Do you wish that you could find a business phone solution that allows you to keep your current phone without having to invest in expensive equipment and hardware? TalkRoute gives you access to local and toll-free numbers, extension TalkRoute offers a live demo of their service on their website, which you can use to see how the service would fit in with your current processes. TalkRoute helps companies enjoy all of the benefits of business phone services from the convenience of their own mobile device.<\/p>\n Pricing: TalkRoute\u2019s plans start at $19 per month and go all the way up to $99 per month. Each setup up in plan offers more advanced features that are suited for different business uses.<\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n Company Description: Vonage is a powerhouse in the business phone industry. The company offers a range of VoIP business phone plans that allow companies to secure their own toll-free number and use the advanced mobile features that the company offers. Their features include a reliable mobile app, desktop app, conference calling, online meetings, video conferencing, file sharing, multi-level auto-attendant, CRM integrations, call recording, group calls, and visual voicemail.<\/p>\n With Vonage, you can download the app and start using their service on your mobile device immediately after signing up.<\/p>\n Pricing: Vonage offers three different business phone plans, costing $19.99, $29.99, and $39.99 per month respectively. Each step up offers additional features.<\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n Company Description: Do you want to try a business phone service out, but aren\u2019t ready to make a commitment at this time? RingCentral provides businesses with an instant 800 number and a free 15-day trial so that they can give the service a try before they commit to a monthly plan.<\/p>\n RingCentral allows customers to take calls from any device, return calls with one click, welcome callers with a custom greeting, track incoming and outgoing calls in their log system, and port existing toll-free numbers into their service. RingCentral is a reasonably priced, feature-rich option for growing businesses.<\/p>\n Pricing: RingCentral allows companies to secure their own 800 number for just $15.99 per month. They also offer a number of larger business phone service plans ranging from $19.99 to $49.99 per month, based on needs.<\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n Company Description: Do you wish you had a virtual phone system that could learn about your business the more that you worked with it? That\u2019s exactly what CallHippo provides. Their intelligent virtual phone system comes complete with workflow automation, allowing you to build out how your customer support teams handle calls from your customers.<\/p>\n CallHippo can help teams to improve their customer support, analyze and optimize the productivity of their employees, and train new employees how to work within the processes that are built out from within their system. Their in-depth activity feeds allow you to have a complete top-down view of your operations. They currently offer numbers from more than 50+ countries around the world and boast a system setup process that takes less than three minutes in total.<\/p>\n CallHippo is an excellent solution for teams that want to define their sales and support processes directly through their business phone provider.<\/p>\n Pricing: CallHippo\u2019s free plan allows for up to two users per month. It comes with a free softphone, call forwarding, voicemail greetings, and voicemail transcriptions. Then they offer $8, $15, and $35 per month plans that each offers different features.<\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n Company Description: Wouldn\u2019t it be nice to get a free toll-free number with your business phone service? That is exactly what eVoice brings to the table. Their plans include a free local or toll-free phone number. Every plan also comes with call forwarding, allowing you to set advanced call routing rules to send inbound phone calls anywhere that you need. It\u2019s an excellent feature for sales teams that are constantly dialing to hit quota.<\/p>\n eVoice plans also feature an auto-attendant that can personalize your phone answering services and forward callers to the right extension within your company.<\/p>\n Pricing: eVoice\u2019s smallest package starts at $12.99 per month, with 300 minutes, 2 extensions, and 6 numbers. Their biggest plan is $79.99 per month and includes 4000 minutes, 15 extensions, and 45 unique numbers.<\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n Company Description: Phone.com offers a feature-rich solution for small and mid-sized businesses. Their plans include more than 40 different standard features including custom phone numbers, video conferencing, user extensions, auto-receptionist, greetings, and call routing features. Each of their 40+ standard features are included in all of their plans, with their larger plans offering a few features that are typically geared toward larger enterprise businesses.<\/p>\n If you are looking for a business phone solution that is easy to use, feature-rich, and affordable \u2014 phone.com is an excellent choice.<\/p>\n Pricing: Phone.com plans start at just $12.99 per month. Their smallest plan comes with 300 monthly minutes, unlimited user extensions, 1 toll-free number, 5,000 SMS messages, and all of their 40+ standard features. Their largest plan is $39.99 per month and offers 1,000 monthly minutes and 20,000 text messages.<\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n Company Description: Have you ever wished that you could have a little extra context about previous conversations before you pick up a call from a customer or colleague? Wouldn\u2019t it be nice to have a little background information before saying \u201cHello?\u201d That\u2019s exactly what Callture offers with their virtual phone service that features their patented \u201cmemo-on-call\u201d feature. The memo-on-call feature allows you to record a memo after the call. Then, when the person calls back, the memo will be played to you while the caller hears the ringing on the other side.<\/p>\n Callture offers a virtual phone system with unique features that help it to stand out from the competition. If you constantly find yourself needing additional context when you hop on a call, Callture can help.<\/p>\n Pricing: Callture\u2019s smallest plan is their Professional plan, which is available for $9.95 per month. The plan comes with 300 minutes, unlimited extensions, internet fax, and one toll-free number. Their largest plan, the Platinum 3000 plan, offers 3000 minutes for $78.95.<\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n Company Description: CloudPhone takes all the features of an advanced hardware-based system and makes it available to businesses in the cloud. Every plan includes a toll-free business number and works with any mobile or landline phone that you already own. Their plans include a virtual receptionist that can answer, route, and play messages automatically so that you don\u2019t have to stop business every time that a call comes in.<\/p>\n If your company is concerned with efficiency, CloudPhone is a service that prides themselves on their features that facilitate efficiency and make it easy for businesses to improve their phone communication without having to slow down their business in other areas.<\/p>\n Pricing: CloudPhone\u2019s basic plan is $24.99 per month and includes 1 number, two extensions, and one virtual receptionist. Their largest plan is $64.99 per month and offers 10 numbers, unlimited extensions, unlimited virtual receptionists, conference calling, business hours, greetings, and call recording.<\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n Company Description: MightyCall\u2019s virtual phone system is designed for small businesses. Their system makes it simple to set up and start using their virtual phone system. First, you pick your business phone number \u2014 either toll-free or local. Then you add your employees, set your call routing rules, and begin accepting calls from customers!<\/p>\n MighyCall helps to ensure that you\u2019ll be able to stay in touch with customers. Because their system features an in-depth analytics and tracking system, you\u2019ll be able to monitor your team\u2019s activities through your phone system and pinpoint areas for improvement. MightyCall apps are available on both mobile and desktop.<\/p>\n Pricing: MightyCall plans start at $19.99 per month, offering 1000 minutes and 2 toll-free numbers. Their largest plan is $99.99 per month and features 15,000 monthly minutes, 10 toll-free or local numbers, call recording, voice to text, API access, and softphone usage.<\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n Company Description: Nextiva is a large virtual phone service provider and a well-known brand within the industry. They allow companies to register toll-free 1-800 numbers or local numbers anywhere in the U.S. Their setup for their service is instantaneous \u2014 once you pay, you\u2019ll be able to begin using Nextiva right away. Their features include the ability to use their service on a mobile device and manage your calls online from anywhere in the world.<\/p>\n Nextiva also includes an auto-attendant that will play callers a customized greeting and provide them with a menu that connects them with specific people or departments within your company.<\/p>\n Pricing: Nextiva offers three plans, costing $8.95, $19.95, and $69.96 respectively. The smallest plan offers 100 minutes, the middle plan offers 500 minutes, and the largest plan offers unlimited minutes. All plans come complete with all of their product\u2019s features.<\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n Company Description: Do you wish that you had a business phone solution that was easy to use and had an intuitive interface that helped you to track all the interactions that you have with your client? That\u2019s exactly what Dialpad brings to the table. Their platform helps teams power their business voice service, video, messages, and meetings across all existing devices.<\/p>\n The nicest thing about Dialpad is it works on all of your existing devices, making it easy for companies to integrate the solution.<\/p>\n Pricing: \u00a0Dialpad offers three plans, costing $20, $30, and custom quote \u2014 all billed per user. The smallest plan is available for one office and three departments. The largest plan offers unlimited offices and unlimited departments with a 100-user minimum.<\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n<\/p>\n
2. Grasshopper<\/a><\/h3>\n
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3. FreedomVoice<\/a><\/h3>\n
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4. MyOperator<\/a><\/h3>\n
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5. Talkroute<\/a><\/h3>\n
\ns for everyone on your team, call forwarding and routing, voice messaging and in-depth tracking \u2014 all from your own mobile device and with no extra equipment purchase required.<\/p>\n<\/p>\n
6. Vonage<\/a><\/h3>\n
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8. RingCentral<\/a><\/h3>\n
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9. CallHippo<\/a><\/h3>\n
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10. eVoice<\/a><\/h3>\n
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11. Phone.com<\/a><\/h3>\n
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12. Callture<\/a><\/h3>\n
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13. CloudPhone<\/a><\/h3>\n
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14. MightyCall<\/a><\/h3>\n
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15. Nextiva<\/a><\/h3>\n
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16. Dialpad<\/a><\/h3>\n
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